Just finished my first full system with a new wireless brand

Last month, I took a chance on a new wireless system brand for a whole house job in Tacoma. The client wanted something modern and I was tired of the usual gear. It was a bit of a gamble, but I spent a whole day just mapping out the panel and sensor spots before I even opened a box. The programming was different, and I had to call their tech line twice, but I got it all talking. Seeing every door, window, and motion sensor light up green on the app was a real rush. The homeowner texted me yesterday saying it worked perfectly when their kid set it off coming home late. Has anyone else switched to a new wireless brand recently and had it go this smooth?

3 comments

3 Comments

the_thea2mo ago

Mapping it out first probably saved you from a dozen headaches later.

robinson.jake6d ago

Mapping it out ahead of time is the kind of step that feels boring until you skip it and learn the hard way. Happened to me with a thermostat system last year, ended up tearing out three different hubs before I just drew a diagram on paper and saw the problem immediately. Kept thinking I could wing it like the old days, but modern gear wont let you do that. The devices are too picky, and they all want to talk to each other in different frequencies or protocols. @averywright probably hit the same wall with that door sensor, those things are notorious for refusing to pair unless you hold your mouth just right. A decent map would have saved them that hour, but nobody thinks about it until they are already on the phone.

averywright2mo ago

Sounds like you got the one good unit they made. My last try with new gear had me on hold with tech support for an hour just to get a door sensor to pair. Glad it worked out for someone, I guess.