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Had a pipe burst in my basement while I was on vacation last month

Got back from a week in Canmore to find 2 inches of standing water in my finished basement. My sump pump failed and I didn't have a backup system installed. Anyone dealt with insurance claims for water damage like this and how long did they take to process?
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2 Comments
abby_chen
abby_chen17d agoTop Commenter
Insurance adjusters move at a snails pace, good luck lol.
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julia_jones72
Did you try calling them instead of just emailing back and forth? I had a claim drag for weeks until I got a real person on the phone and asked for a timeline in writing. That seemed to light a fire under them, so maybe worth a shot if you havent already.
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