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Our credit card reader went down during the Saturday lunch rush

Honestly, it was last Saturday around 12:30 PM at our spot on 6th. The whole system just froze and wouldn't process a single card. Tbh, we had to write down numbers on paper slips for like 45 minutes while I called the service company. Ngl, it was a mess and we definitely lost a few customers who just walked out. Has anyone else around here had a sudden terminal crash and found a more reliable local provider?
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2 Comments
elizabeth_bailey26
My cousin's food truck in the Pearl District had to switch to Square after their old system crashed twice in one month. They haven't had a single outage since the switch, which is pretty solid.
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alicec86
alicec8615d ago
Trust me, I've been that guy writing card numbers on napkins during a rush.
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