TIL a customer at my Amarillo hardware store told me I was pricing my custom shelves too cheap by half

Old rancher came in last Thursday, looked at my handiwork and said "son, you're leaving money on the table and insulting your own time." Has anyone else had a customer call you out on your pricing face to face and make you rethink everything?

2 comments

2 Comments

elizabeth2202d ago

That line about "leaving money on the table and insulting your own time" really hits hard, doesn't it? I mean, we all have that voice in our heads that says we should be grateful for any sale, even if we're practically giving our work away. But that old rancher had a point (and probably some wisdom from decades of hard work) that charging too little actually devalues the whole craft, not just your own effort. It makes people wonder why you're so cheap, like maybe the quality isn't there or something. Sometimes the best feedback is the tough kind that forces you to see what you've been avoiding.

schmidt.grace2d ago

Honestly, that line about devaluing the whole craft really got me thinking. It's not just about pricing, it's like when you see someone selling a perfectly good used car for dirt cheap and you automatically wonder what's wrong with it. We've all got that mental shortcut where low price equals low quality, even if that's not fair. The old guy was onto something bigger than just shelves, he was pointing out that how you value your own work tells people how they should value it too.