Found a slab leak under my guest bathroom at 9pm, here's how the emergency plumber visit went

Water was pooling in the hallway off 285 last Tuesday night, I turned off the main valve myself, called a 24/7 guy for $450, and he located the leak under the tile with a thermal camera in 20 minutes, so now I'm wondering if anyone else has had luck getting their insurance to cover the drywall repair part of a slab leak claim?

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wadeyoung15d ago

Did you call your insurance before the plumber started cutting into the drywall? I read somewhere that most policies will cover slab leaks if it’s sudden and accidental, but they’re real picky about the order of things. Like if you don’t document the damage right away, they can claim it was wear and tear instead of a burst pipe. My buddy dealt with this last year and his adjuster made him show receipts for the leak detection before they’d even talk about the drywall. The thermal camera part is good though, that proves it’s not just some slow drip you ignored for months. You might have to push back a bit, but it sounds like you’ve got a solid case since you caught it same night. Keep all your photos and the plumber’s report handy, that’s what got my friend a check in the end.