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A customer in Boise insisted I skip the primer on his truck's quarter panel

He was adamant that a direct-to-metal epoxy was just extra cost and time, saying 'it's all going under paint anyway' right in my bay. I explained how skipping that step invites rust and adhesion failure down the road, but he just wouldn't budge. Has anyone else had a client fight you on a fundamental prep step like that?
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2 Comments
lane.angela
Oh man, that's rough (and honestly a bit backwards). The epoxy primer is what bonds to the metal, your paint bonds to that.
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olivia_hernandez
But did he ever say why he was so against it? I mean, you already told him it's going to rust. Is he just cheap, or does he think he knows better?
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