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A talk with my regular, Mr. Ellis, about his first haircut changed my whole week

He came in yesterday and told me his first haircut was from his grandpa in 1963, using just clippers and a comb on their porch. He said the feeling of trust and calm was what stuck with him, not the cut itself. I realized I sometimes rush through the quiet parts, like the hot towel or the neck shave, to get to the next client. That chat made me slow down and really focus on the person in my chair today. Has anyone else had a client share a story that made you change a small part of your routine?
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the_sam
the_sam8d ago
That Vietnam vet's handshake story... I check my grip now.
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tarac16
tarac168d ago
Seems like a weird thing to overthink, honestly.
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