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Lost a regular for 3 weeks because I was cutting his cowlick the wrong direction the whole time
Had a guy named Dave who sat in my chair every 4 weeks for almost 2 years. He kept saying his hair felt weird on top and I just nodded and kept doing my usual thing, cutting his cowlick from left to right. Then one day he brings in a photo from 2019 and points at how the top laid flat back then. I stared at it for a second and realized his hair grows in a swirl and I had been fighting it the entire time. Next cut I flipped my clipper direction and went with the growth pattern instead of against it. He looked in the mirror, ran his hand through it twice, and said it finally felt right. Now I check the crown swirl before I touch anything, takes me 5 extra seconds. What little thing did you figure out way too late on a long time client?
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the_tara29d ago
Oh man, I did the same kind of thing with a guy named Ray for like a year and a half. His sideburns always stuck out weird and I kept trimming them straight down, thinking he just had stubborn hair. Turns out he has a tiny scar near his ear from a childhood thing, and the hair grows forward over it instead of down. Once I started cutting with that forward growth, the sideburns actually laid flat for the first time. He grabbed my arm and said his wife had been telling him for years something looked off back there. Now I run my thumb along the hairline before I even pick up the trimmer, takes two seconds. Funny how one tiny spot can mess up the whole cut and you just never notice it.
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