Showerthought: a 19 year old kid in my chair told me he cuts his own hair with dog clippers and it made me rethink my whole pricing sheet | Barbers - Opinions Matter
Showerthought: a 19 year old kid in my chair told me he cuts his own hair with dog clippers and it made me rethink my whole pricing sheet
He sat down in my chair at the shop in Boise and mentioned he'd been buzzing his own head with $30 Wahl dog clippers for two years because a real cut felt too pricey. I asked what he paid for his last one and he said $35, which is exactly what I charge for a basic taper. So the problem isn't my price, it's that he never got told what he's actually getting for it. I started handing out a little card at the end of every cut that lists what I did and what to ask for next time, and my rebook rate jumped 40% in six weeks. Anyone else found a cheap trick that keeps guys from going DIY on you?