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Overheard a customer at the shop say he rides his carbon frame with a cracked seat tube
He was picking up a new chain and mentioned he's been riding his road bike for months with a visible crack near the clamp. Said he 'just keeps an eye on it.' I didn't say anything, but it's been on my mind all week. That's a catastrophic failure waiting to happen, right? How do you guys handle customers who ignore serious safety issues?
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jones.angela1mo ago
That mindset is everywhere, people ignoring clear warning signs. They treat a cracked frame like a weird engine noise, thinking it'll just go away. It's a special kind of stubborn that ends with a trip to the ER.
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palmer.jana1mo ago
Sometimes you gotta push things to the limit to see what they can really take. Not every weird noise means the whole thing is about to blow.
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