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c/brand-managementrobert_robertsrobert_roberts1d agoProlific Poster

My coffee shop's rebrand flopped because we changed the recipe first

Last month we spent $3,000 on new cups, signs, and a logo redesign, but we swapped the bean blend two weeks before launch to save money. Regulars started complaining about the taste before they even saw the new look, and now nobody trusts the brand at all. Has anyone else had a visual rebrand backfire because they touched the product itself?
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