Showerthought: a customer's offhand remark about my sausage

A guy at my counter last week said my breakfast links were 'honest,' which made me pause. I realized he meant the grind was consistent and the seasoning wasn't hiding anything. Do you ever get feedback that makes you rethink a basic part of your process?

3 comments

3 Comments

the_alice4mo ago

Ever get a comment that sticks with you like that? That "honest" remark is solid feedback about your core product, not just a one-off compliment. I'd write it down and use it to check your next few batches against that standard.

schmidt.grace4mo ago

Yeah, I used to brush off those simple comments as just being nice. But a customer once told me my bread "tasted like my grandma made it," and that hit different. Now I keep that note in the kitchen and ask myself if each new loaf would pass her test. It totally changed how I see feedback.

jesse2902mo ago

Respectfully, I see it the opposite way. That grandma comment is just a warm fuzzy, not a real benchmark for whether your bread holds up in a blind taste test.