Warning: I cut a stair stringer 2 inches short on a big deck job in Austin last month. Had to explain it to the homeowner and eat the cost of a new 16 foot 2x12.

2 comments

2 Comments

That's just part of the job sometimes. Good on you for fixing it right and not trying to patch it. Clients remember how you handle problems more than the problems themselves.

finley_craig5315d ago

Honestly that kind of honesty is probably good for business in the long run. Most clients would respect you more for owning a mistake like that instead of trying to hide it. Eating the cost shows you stand behind your work.