7
The self-checkout vs. the human cashier debate is missing the point
Everyone says self-checkout is faster, but I timed it at my local Kroger last week. The human line with 4 people took 3 minutes, 45 seconds. The self-checkout line with 2 people took over 7 minutes because one person had a produce code issue and another needed a manager for beer. The human cashier just knows the codes and can handle problems without a line freeze. I'll pick the person every time if I'm not buying just one thing. What's the longest you've been stuck behind a self-checkout meltdown?
3 comments
Log in to join the discussion
Log In3 Comments
oscar_rodriguez702mo ago
Ugh, the worst is when the machine just yells "unexpected item" for no reason...
6
finleyl551mo ago
Saw a thing online where a dude said the sensors are so sensitive they can pick up static electricity from your clothes. @oscar_rodriguez70 that "unexpected item" shout always feels personal, like the machine just has it out for you that day.
4
troy_palmer762mo ago
Right? It's like the machine gets confused by its own bagging area. Sometimes a crumb or a bit of plastic from a price tag will set it off. Makes you just want to leave your stuff and walk out. What's the most annoying item you've had trigger it?
3