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I finally decided to call the airline directly instead of using the online chat bot when my flight got canceled.
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miles58122d ago
Ha, yeah, I think we've all been there. It's wild how we've gotten so used to talking to robots that we forget you can just... call a human. And that's the thing, right? It's the same with every company now. You gotta jump through a bunch of automated hoops just to get a simple answer that takes two minutes. It makes you wonder why we ever thought chatbots were a good idea in the first place.
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