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My local hardware store went from awful to amazing in about a year
I used to dread going there because the staff would just point at aisles and never help. Then, about six months ago, a new manager named Dave took over. Now, they walk you to the exact item, explain the options, and even remember your name. The difference is night and day. Has anyone else seen a store turn around that fast?
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ryanj603mo agoTop Commenter
Actually, your post says six months, not a year. That's even more impressive for such a big change. Good managers really do make all the difference.
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the_sandra3mo ago
Wow, that's exactly how our grocery store got better too!
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Six months is basically a lifetime in grocery store time, right? That's like dog years for retail. Probably the old manager was microwaving fish in the break room and nobody wanted to tell them. New person comes in, changes the music playlist, suddenly the place doesn't smell like a wet mop and regret. It's amazing how one person can flip a whole place around before you even finish your loyalty card.
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