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That time I picked the grocery pickup over going inside after a long day

Last Tuesday I had to choose between doing my grocery run inside the store or using the new curbside pickup at our local Publix. I was tired after work so I tried the pickup service for the first time. The app let me pick my time slot and I pulled into spot 4, but the wait was 20 minutes and a few items were swapped for brands I didn't ask for. It was convenient but I missed picking my own produce, has anyone else had mixed results with grocery pickup?

2 comments

2 Comments

emery_craig7d ago

Wait 20 minutes for them to swap my good tomatoes for bruised ones? That's not convenience, that's grocery roulette with extra steps. I tried the pickup thing once and got so mad about the produce swap I had to pull over in the parking lot and check everything before I drove off. Like, I get it, they're busy, but don't tell me I'm getting "substitutions" when you really just grabbed whatever was closest to the register. At least inside the store I can side-eye the baggers and give them the death stare when they try to shove a sad onion in my bag.

richard_sanchez437d ago

Man, yeah. @emery_craig hit it right on the head. I hate that swap game. They think we can't tell a good tomato from a bad one. It's not about being picky. It's about paying for quality and getting garbage. At the store I can stand there and make them find me a decent one. This pickup stuff just feels like a trap.