Took me 4 phone calls to return a defective blender

I wanted to swap out a cracked blender base at Target last month and the first three reps gave me different return policies. The fourth guy finally said 'just bring it in with the receipt' and it took 10 minutes total.

2 comments

2 Comments

cameron_chen26d ago

lol yeah next time just skip the phone calls and head straight to the store with your receipt. Customer service on the phone is always a mess, in person they'll take care of you way faster.

angelas7825d ago

Yeah it's wild how you can see this pattern everywhere now... not just at stores but with banks, insurance companies, even doctors offices. Everyone wants you to call or fill out a form online but the second you show up in person they actually get things done. It's like the whole world is set up to make us jump through hoops until we're face to face with someone who can actually make a decision. Makes you wonder why they bother with all those automated phone trees in the first place when a real person at a counter fixes it in five minutes.