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Why a barista's firmness won me over

She politely said no to my extra shot request, and the coffee was so good I didn't miss it.
3 comments

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3 Comments
jake377
jake3772mo ago
Real pros know when to say no.
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robert246
robert2462mo ago
My friend Mark at his old job got asked to work three extra projects. He said no and saved his team from burning out.
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olivia_hernandez
Setting clear boundaries early saves everyone from that crunch time panic.
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