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That Tuesday in March when a phishing test at my office in Austin went way too far

Our IT team sent a fake 'urgent payroll update' email that looked real, and over 60 people in our 200-person company clicked the link and entered their login info. I mean, it was meant to be a lesson, but it just made everyone feel stupid and scared for the whole week. How do you run a good security drill without wrecking morale like that?
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3 Comments
clairee88
clairee882mo ago
Honestly, people need to toughen up a bit. So 60 people clicked a link, big deal. It's a fake test, not a real breach. The whole point is to show you how easy it is to mess up. @the_sandra calls it humiliating, but I call it a wake-up call. If you feel stupid for a week after a drill, imagine how you'd feel if your actual bank account got cleaned out. The fear is the lesson.
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the_sandra
the_sandra2mo ago
Totally get that feeling, our office did a similar fake invoice scam last year. It just makes people feel paranoid instead of teaching them anything useful. They need to make these drills helpful, not humiliating.
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kaiblack
kaiblack2mo ago
Clairee88 saying "the fear is the lesson" is a wild take. Scaring people into compliance just makes them resent the whole process. There's a way to teach this stuff without the week-long shame hangover.
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