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The big debate: do you fix it fast or wait for the right part?
Last Friday, a boiler went down at a strip mall over on Gratiot and 8 Mile. I had a choice: patch it with a universal part for $200 and get them running in 2 hours, or order the OEM spec part for $450 and make them wait 3 days. The owner was yelling about lost revenue, so I went with the quick fix. Now I'm wondering if I set myself up for a callback next month. What's the move when you're stuck between speed and reliability?
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viola_butler7d ago
That bit about the owner yelling about lost revenue hits home... seems like everybody's in such a rush these days that nobody wants to wait for things to be done right. It's like how people order fast food instead of cooking a decent meal, you know?
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emery_craig6d ago
Nobody wants to wait for things to be done right" - ain't that the truth, but waiting costs money too.
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