Getting a client's Google Ads account unsuspended took me 3 weeks

Honestly, a new client came to us with their account already flagged for suspicious payments. We submitted the appeal form right away thinking it would be quick. Ngl, it took over 10 back-and-forth emails with Google Support and uploading bank statements twice before they finally lifted it. Has anyone else dealt with a suspension that just dragged on forever? What finally worked for you?

3 comments

3 Comments

diana6412mo ago

Flagged for suspicious payments" is the worst, my cousin's whole business got frozen for a month over that.

emery_craig2mo ago

Look at it from the bank's side though. They have to stop real crime. If they let everything slide, your cousin's business could have been a front for something way worse. A month is rough, but catching one big money laundering operation protects way more people. The rules are there for a reason, even if they mess up sometimes.

sageallen1mo ago

Ngl, I see where you're coming from but a month is insane for a legitimate business. They could've cleared it in a week if they actually cared about being fair instead of just covering their own backs. Honestly, that kind of blanket freezing hurts small businesses way more than it helps stop real crime, since the actual criminals just find a way around it anyway.