The client who ghosted us after 8 months of weekly calls

Last Thursday I sat in our weekly status call alone for 15 minutes before I checked my email and saw the cancellation notice. This client had been with us since January, paying $2,800 a month for SEO and content, and they just pulled the plug with zero warning. The kicker? Their organic traffic was up 43% since we started, and we had a whole Q4 plan mapped out that they approved two weeks ago. I spent the rest of the day calling their office, got one vague reply from their assistant saying they were 'restructuring internally.' I ended up sending over a full handoff doc with all their logins and asset lists, which took me 6 hours to put together. Has anyone else had a client bounce right after hitting real growth? Do you chase them or just move on? I'm leaning toward moving on but it stings because we honestly did good work for them.

0 comments

0 Comments

No comments yet

Be the first to share your thoughts on this discussion.