Overheard a client say my hydrafacial was 'too relaxing' and now I'm second-guessing my pressure settings

She told her friend at the front desk that she almost fell asleep but didn't feel like her pores got 'cleaned out' - has anyone else had a client complain about that and how do you balance between being too gentle and too aggressive without causing redness?

2 comments

2 Comments

thomas.cameron1mo ago

Hey did you catch that study they did on pressure settings for hydrafacials? I read somewhere that sometimes the suction strength matters more than the actual pressure for that 'clean' feeling, but too much can cause micro-tears even if there's no visible redness. Maybe try bumping up the suction just a tiny bit on the tip while keeping your hand pressure gentle, idk if that makes sense. For what it's worth, I've heard a couple estheticians say they use a slower pass speed too so the solution has more contact time without needing to push harder.

leep891mo ago

Three and a half turns on the suction dial and suddenly my face feels like it went three rounds with a Shop-Vac, so yeah @thomas.cameron I think you're onto something there. I tried that slower pass speed trick last week on a client who always complains about not feeling clean enough, and she finally said it felt different without me going full pressure on the hand piece. That micro-tear thing is no joke though, I had one girl who got those tiny pinpoint red spots after a session and we had to back off completely for two weeks.