That moment when a simple mask turned into a red face disaster

I was doing a clay mask on a client I've seen for months. I got distracted and left it on way past the time it should have come off. When I finally checked, her skin was bright red and she said it stung. I felt awful and had to calm her down while I removed it gently. It took a week for the redness to fully fade with extra care. It made me see that no client is so routine that you can zone out. Now I set a timer for every step, no exceptions. I think getting too cozy with regulars can lead to silly mistakes.

2 comments

2 Comments

mark_smith595d ago

Wait, the redness lasted an entire week? That's not a minor oops, that's a full-on skin crisis. Clay masks dry out fast, so leaving it on way too long must have sucked all the moisture out. I can't imagine the sting she felt, like a sunburn on steroids. Good call on the timer, but how did you not notice time flying by? Regulars deserve better than being forgotten like that.

lucas_mitchell145d ago

Ever get so deep in your thoughts you lose track of time? That mistake finally made me see why timers are non-negotiable.