O
10

Customer told me my website was 'too perfect' and lost her trust

Last week a client in Austin said my About page sounded like a script, not a real person. She said she almost clicked away because it felt fake. I rewrote the whole thing in my actual voice, admitted I started my biz in a spare bedroom, and now she's signing up for my $500 package. Has anyone else had to dumb down their professionalism to close a sale?
2 comments

Log in to join the discussion

Log In
2 Comments
ryanj60
ryanj609d ago
Man that's real life right there. People can smell fake from a mile away, same reason I'd rather buy food from a dive with character than some spotless chain restaurant.
5
luna_craig58
Oh totally, I had to do the same thing with my coaching site last month.
2