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How a delayed response changed my view on client expectations
I used to drop everything to answer client messages immediately, fearing I'd lose business. After a busy day on a job site where I focused on installation without interruptions, the client actually praised my dedication to quality over speed. Does anyone else find that enforcing communication boundaries actually improves professional respect?
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butler.iris7mo ago
Honestly, I've had the total opposite experience! Most of my clients really do expect that fast reply, and slowing down has cost me jobs before. I guess it just depends on your specific clientele and industry.
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carr.brian7mo ago
You said the client praised your dedication to quality over speed? I'm genuinely shocked by that. Most of my clients would freak out if I didn't reply within an hour, so this makes me rethink everything. Did you have to set those expectations upfront, or did it just happen naturally?
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mila_flores7mo ago
An hour reply window would make me panic, @carr.brian. Honestly, setting clear boundaries from day one is the only way I've survived client work.
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