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A customer in Phoenix asked me to fix a 15 year old dryer instead of replacing it
I was at a service call last week for a dryer that wouldn't heat. The owner, an older guy, said he'd had it since his kids were little. I told him a new board and element would run about $200, not counting labor. He just nodded and said, 'If it's the one we've had, I want to keep it.' It made me think we're quick to suggest replacement, but some folks really value what they already know works. How often do you find customers who want to repair older units no matter the cost?
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