Hot take: I hit 500 service calls without a single callback for a bad repair, and honestly, I think the 'fix it right the first time' rule is overrated.

2 comments

2 Comments

500 calls with no callback is a crazy good run, seriously. That "fix it right the first time" pressure can make you second guess every little thing. Sometimes getting it working and moving on is the actual win, even if it's not textbook perfect.

emery_craig1mo ago

But what if those callbacks are how you learn to do it better next time? @julia_jones72, isn't settling for "working" just kicking the real problem down the road?