Shoutout to the guy who told me to check the door hinge first

I spent 45 minutes digging into a Samsung dryer last Thursday because someone said it was the heating element. Turned out the door switch was just slightly misaligned from a loose hinge. The old timer at my local parts shop told me to always check the hinge before anything else and I shrugged him off. Three service calls later I finally listened and it saved me a ton of headache. That one tip has cut my diagnostic time by about 15 minutes on those models. Has anyone else had a random suggestion from a supplier that actually made your job easier?

2 comments

2 Comments

lee6274d agoMost Upvoted

Wait is this really that deep though? I mean yeah door hinges cause issues sometimes but 15 minutes off a 45 minute diagnostic isn't some life changing hack. Feels like you might be overhyping a basic troubleshooting step that anyone with a brain would check eventually. I've had suppliers tell me stuff like "check the thermal fuse first" on dryers and half the time it's just common sense dressed up as wisdom. You probably could have saved that time just by looking at the door before pulling anything apart in the first place. So what's the next tip they gonna hit you with, check if the power cord is plugged in?

victorbutler4d ago

Yeah, the "check if it's plugged in" tip is probably next on the list... honestly I deserve that. I guess I just get excited when something actually works and forget it's just basic stuff for most people. You're right though, it's more common sense than a secret hack...