The pharmacy tech who asked me if I was sure about my own birthday
Last Tuesday I was picking up a refill at the CVS on 5th and the tech at the counter, younger guy, maybe 22, looks at my info and goes 'You sure this is your birthday?' I laughed because yeah, I'm turning 41 next month, I think I know the date. He said he had to ask because the system flagged it as a mismatch with my insurance. Turned out my insurance file had me listed as born in 1987, which is 6 years off. He caught it, fixed it, took maybe 4 minutes total. But I stood there thinking about how many times I've just accepted what a screen tells me without double checking. That little catch saved me from a headache down the road with coverage. Has anyone else had a random employee catch a dumb error like that and you ended up grateful for their stubbornness?