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Hot take: the self checkout lanes at my Kroger in Tulsa are not the problem, the people blocking them are
I ran into Kroger on 15th street in Tulsa on Tuesday to grab milk and a rotisserie chicken and all four self checkout lanes had a line. The holdup was not the machines scanning slow, it was a guy holding up a jar of pickles to the camera for like a full minute while his kid wandered off. Cashiers there are nice but I counted 2 open lanes with long lines too, so blaming the robots feels lazy. People say self checkout steals jobs but I still see the same 3 workers doing the same amount of work, just different work, and the machines are fine if you do not treat them like a puzzle. Does anyone else think the slowdown is us and not the tech, or am I being too generous to the store?
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riley_coleman89d ago
Man, I feel this in my bones. I hit the same Kroger on 15th probably twice a week and the holdup is almost always somebody treating the scanner like it owes them money, holding up a barcode forever or bagging one item at a time like they got all day. My trick is to just watch the lanes for a second before I commit, whoever is moving fast and not staring at the screen wins, and if all four are jammed I'll just do the regular line and chill. Your point about the workers is spot on too, the same folks are still there, they're just doing different stuff now. You're not being too generous to the store, you're just being honest about what's actually slowing things down, take that with a grain of salt since it's just my two cents.
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