Serious question, has anyone else had a customer try to 'fix' a board with a regular soldering iron?
Had a guy bring in a gaming laptop from Columbus last month, a real high end one, and he was honest about trying to fix a loose HDMI port himself. He said, and I quote, 'I just heated it up with my old Weller from the garage, how hard could it be?' The board was a total mess, lifted pads everywhere and even some scorch marks on nearby parts. I had to tell him the main board was a total loss, which was about a $700 part before labor. It really stuck with me because he was a nice guy, just way out of his depth. It's a solid reminder that telling people 'no, bring it to a pro' is sometimes the best service we can offer. What's the worst DIY repair mess you've had to clean up?